Terms of service

Terms of sale

Vitenia Labs is operated by Kunga LLC, 30 N Gould St, N67760, Sheridan, WY 82801, USA. These terms describe purchases made directly through vitenialabs.com. Contact support@vitenialabs.com with questions about an order.

Products and information

Our products are dietary supplements. Product information is provided for general informational purposes and is not personal medical advice. Always read the delivered product label and follow its directions. Consult a healthcare professional before use if you take medication, have a medical condition, or are pregnant or nursing. Our products are not intended to diagnose, treat, cure, or prevent any disease.

You must be at least 18 years old to place an order. Products are intended for personal use and must be used according to their labels.

Prices and payment

Prices are stated in US dollars. Applicable shipping charges and taxes are shown before you submit your order. A purchase is a one-time purchase unless a different arrangement is expressly presented and selected at checkout. We do not enroll customers in a product subscription automatically.

Please provide accurate contact and delivery information. An order confirmation acknowledges receipt of your request. If an item is unavailable or an order cannot be fulfilled, we will contact you about the available options and refund any payment for items we do not supply.

Delivery and changes

Our delivery destinations, charges, and estimated processing and transit times are described in the shipping policy. Delivery dates are estimates. Contact us immediately if you need to change or cancel an order; we may be unable to alter it once fulfillment has begun.

Refunds and order problems

The return and refund policy explains available remedies and how to request assistance. Contact us promptly about damaged, incorrect, or missing products. Nothing in these terms limits consumer rights that cannot lawfully be excluded.

Privacy and communications

We use the information needed to process and fulfill your order as described in our privacy policy. Marketing email is optional; you may unsubscribe using the link in a marketing email. Transactional messages about your order are separate from marketing.

Updates

We may update these terms for future purchases. Changes do not retroactively remove rights relating to an order already placed.